About
Hello! I am James Strickland, Senior Systems Programmer, VDI Specialist, and Team Lead with extensive experience in healthcare IT and proven combat leadership.
As a combat veteran, I developed unshakeable leadership skills under the most demanding conditions—experience that now drives my approach to managing critical IT infrastructure. My ability to make decisive choices under pressure, lead diverse teams, and maintain operational excellence has been proven both in service and in complex healthcare environments. Skilled problem identifier, troubleshooter, and solver, I'm comfortable managing systems, projects, and teams with the same commitment and precision learned through military service.
Professional Skills
Windows Server
90%
Network Administration
75%
Group Policy
98%
Active Directory
98%
Windows 10/11
98%
Linux
95%
macOS
60%
Adobe Creative Suite
85%
Work Experience
Tallahassee Memorial Healthcare
Senior Systems Programmer / Team Lead
Feb 2024 - Present
- Lead and manage a team of 3-5 IT professionals responsible for VDI (Virtual Desktop Infrastructure) operations.
- Oversee planning, implementation, and maintenance of enterprise-wide VDI infrastructure.
- Provide technical leadership and mentorship to team members on complex systems programming tasks.
- Collaborate with cross-functional teams on healthcare IT initiatives and strategic planning.
- Ensure VDI systems meet healthcare compliance requirements and security protocols.
- Manage system upgrades, patches, and technology implementations across virtual environments.
- Troubleshoot and resolve complex VDI and systems issues to minimize downtime.
- Coordinate with network infrastructure teams on switches, routers, and firewall configurations.
- Maintain data integrity and security across all virtual desktop platforms.
Lively Technical College
Distributed Systems Analyst / IT Project Manager
Oct 2014 - Feb 2024
- Support online platforms like Canvas, FOCUS, Microsoft Teams, Zoom
- Manage and Support Meraki & Zyxel Networks
- Developed budgets and monitor contract services
- Manage IT Projects
- Provide support to teachers, staff and students
- Maintain 900+ devices and printers across multiple buildings
- Support geographically separated sites
- Maintain virtual machines in Hyper-V
- Manage and support testing platforms: PearsonVue, Compass, HESI, Wonderlic
- Responsible for 3000+ users
- PXE boot and deploy images via SCCM
- Deploy software using SCCM
- Provide support for tenant organizations
- Manage Adobe CC membership for 500 users
- Support ID Card printer(s)
- Supervise and delegate tasks to employees
Sail High
Computer Support Technician
Jan 2014 - Oct 2014
- Provide support to teachers, staff, and students as needed
- Maintain 300 devices and printers across multiple buildings
- Provide support for Windows Server 2003, 2008R2, 2012R2, Windows 7, Windows XP
- Manage Active Directory and print servers
- Web Development - WordPress / Schoolwires
Disabled American Veterans
Transition Service Officer
Feb 2012 - Jan 2014
- Provide pre-discharge briefings to active duty military members on VA benefits
- Review service medical records and advise on claimable disabilities
- Assist veterans in preparing paperwork to claim VA Benefits
U.S. Air Force
Vehicle Operator/Dispatcher/Supervisor/Trainer
Oct 1994 - Nov 2011
- Managed and supported computers and Land Mobile Radio equipment
- Provided support for Microsoft Office applications
- Developed budgets and monitored contract services
- Managed 7 buildings and equipment for 70 personnel
- Managed OSHA Safety Program
- Established training routes and issued licenses for 5000 personnel
- Operated vehicles in combat, ensuring security
Education
Bachelor of Information Technology
Barry University
2022
Associate of Computer Information Technology
Northwest Florida State College
2014
Associate of Networking Technology
Northwest Florida State College
2014
Certificate: IT Technician
Northwest Florida State College
2014
Certificate: Network Support Technician
Northwest Florida State College
2014
Associate of Transportation Management
Community College of the Air Force
2010